Enterprise fleet intelligence, production machine learning and agentic automation.
Responsibilities & impact
Architected Azure OpenAI-powered route intelligence, improving route efficiency by ~18% and reducing fuel-related costs by ~12%.
Developed PyTorch driver-performance models on AKS for 10K+ active fleet drivers.
Built an enterprise RAG platform across 100K+ documents, reducing query-resolution time by 35%.
Designed LangGraph predictive-maintenance workflows, reducing manual diagnostics by ~30%.
Implemented Azure ML and MLflow pipelines, reducing deployment time by 40% and inference costs by ~15%.
Architected a cloud-native automotive, IoT and fleet platform using .NET, Azure, Kubernetes and event-drivenmicroservices.
Designed fleet services with AKS, Azure Functions, Service Bus, APIM and Azure SQL; built IoT and Digital Twin integrations for telemetry and vehicle intelligence.
Led platform engineering across Kubernetes, IaC, CI/CD, Azure and AWS, mentoring 18+ engineers across India, the US, Mexico and Spain.
TECHNOLOGY STACK Hover or focus to explore
Aug 2022 – Dec 2022Bangalore, India Completed
DELL
03
DELLConversational Support Systems
Converted to full-time at Accion Labs in August 2022 following the KPMG contract. Enterprise conversational support and backend integration on Azure. Contributions span the combined KPMG / Accion Labs engagement.
Responsibilities & impact
Designed an enterprise chatbot platform supporting 25K+ monthly support queries.
Improved intent classification accuracy to 92% using transformer-based NLP models.
Implemented semantic vector retrieval, increasing contextual response accuracy by 28%.
Reduced manual support workload by ~35%; deployed AKS inference services with sub-second response latency.
Developed .NET Coremicroservices and backend integrations for conversational support on Azure.
Built intent/entity workflows with ML.NET, Azure Cognitive Services (LUIS) and NLP; integrated CRM and support systems using OAuth2/JWT.
Implemented event-driven messaging and optimized backend services for high-volume conversational workloads.
TECHNOLOGY STACK Hover or focus to explore
Jun 2022 – Aug 2022Bangalore, India Completed
DELL
04
DELLConversational Support Systems
Contract engagement before conversion to full-time employment at Accion Labs. Contributions below span the combined June–December 2022 engagement; the CV does not assign each outcome to a separate employment phase.
Responsibilities & impact
Designed an enterprise chatbot platform supporting 25K+ monthly support queries.
Improved intent classification accuracy to 92% using transformer-based NLP models.
Implemented semantic vector retrieval, increasing contextual response accuracy by 28%.
Reduced manual support workload by ~35%; deployed AKS inference services with sub-second response latency.
Developed .NET Coremicroservices and backend integrations for conversational support on Azure.
Built intent/entity workflows with ML.NET, Azure Cognitive Services (LUIS) and NLP; integrated CRM and support systems using OAuth2/JWT.
Implemented event-driven messaging and optimized backend services for high-volume conversational workloads.
TECHNOLOGY STACK Hover or focus to explore
May 2020 – Jul 2022Hyderabad, India Completed
Wells Fargo
05
Wealth & Investment Management Technology (WIMT)
Led .NET application modernization and Azure cloud architecture for mission-critical brokerage platforms in a regulated banking environment.
Responsibilities & impact
Architected and governed 14+ brokerage platforms using .NET Core, ASP.NET Core, microservices and REST APIs.
Designed event-driven services with AKS, Azure SQL, Service Bus, Key Vault and Entra ID.
Established architecture governance, CI/CD controls and security baselines.
Led production reliability, root-cause analysis, SLA governance, blue-green and canary deployments.
Improved infrastructure efficiency by 40% and mentored 10+ engineers.
Designed .NET Core, Kafka and Azure Functions services for trade processing, analytics and enterprise workflows.
Governed 24×7 production services, SLA adherence and operational resilience; supported blue-green releases.
TECHNOLOGY STACK Hover or focus to explore
Aug 2018 – Jun 2020Doha, Qatar Completed
Qatar Airways
Citi Bank
06
Qatar Airways · Citi BankPAX Disruption Management System (GCC) · Financial Workflow Automation Platform
Two enterprise modernization engagements spanning airline operations and regulated financial workflows.
02 PROJECTSAug 2018 – Jun 2020
01
Qatar Airways
PAX Disruption Management System (GCC)
Passenger disruption and airline operational workflows, modernized through microservices and secure event-driven integration.
Aug 2018 – Jul 2019Project responsibilities
Delivered Azure cloud modernization and enterprise microservices architecture for passenger disruption and ground-operations workflows.
Replaced legacy monoliths with .NET Coremicroservices on Azure.
Designed enterprise APIs using Azure API Management, OAuth 2.0, JWT, throttling and policy governance.
Built real-time workflows using Azure Functions and Service Bus.
Modernized .NET Framework applications and Angular operational dashboards; collaborated onsite with stakeholders in Doha.
02
Citi Bank
Financial Workflow Automation Platform
Modernization of enterprise banking workflows within a secure, regulated financial-services environment.
Aug 2019 – Jun 2020Project responsibilities
Modernized Citi Bank financial workflows with .NET Coremicroservices, Azure integration services and asynchronous Service Bus processing.
Designed regulated banking API integrations using APIM, OAuth2, JWT and enterprise governance standards.
TECHNOLOGY STACK Hover or focus to explore
Apr 2018 – Jun 2018Hyderabad Completed
JD Sports Fashion LLP
07
JD Sports Fashion – Retail Platform Modernization
Order processing, inventory management and customer-service workflows.
Responsibilities & impact
Built C# and .NET Core Web API services integrated with Angular and SQL Server.
Microsoft AzureMicrosoft FoundryAzure OpenAIAzure AI SearchAzure MLAzure AI Foundry Agent ServiceAzure FunctionsAzure App ServiceAzure API ManagementAzure Service BusAzure SQLAzure StorageCosmos DBKey VaultEntra IDAzure MonitorApplication InsightsAKSAzure Digital TwinsEvent Grid
Hiscox
Microsoft Azure
Microsoft Foundry
Azure OpenAI
Azure AI Search
Azure ML
Azure AI Foundry Agent Service
Azure Functions
Azure App Service
Azure API Management
Azure Service Bus
Azure SQL
Azure Storage
Cosmos DB
Key Vault
Azure Monitor
Application Insights
AKS
Azure Digital Twins
Event Grid
AWS
Amazon EC2
AWS Lambda
Amazon S3
Amazon API Gateway
Amazon SQS
Amazon SNS
Amazon RDS
Amazon DynamoDB
Amazon ECR
Amazon EKS
Amazon Bedrock
Amazon SageMaker
Amazon Rekognition
Amazon Textract
GCP
Docker
Kubernetes
Terraform
Helm
Azure Bicep
Argo CD
GitOps
GitHub Actions
Azure DevOps
GitLab CI/CD
LangChain
LangGraph
Semantic Kernel
MCP
LangSmith
MLflow
PyTorch
TensorFlow
Python
C#
.NET 10
FastAPI
Microservices
gRPC
GraphQL
Kafka
SQL Server
PostgreSQL
Angular
TypeScript
OAuth 2.0